Privacy Policy

Fryndo (“we”, “us”) operates the Fryndo mobile application and this website. We decide what data is collected and why, which under India’s Digital Personal Data Protection Act, 2023 makes us the Data Fiduciary — and the Data Controller under the GDPR where that applies.

Contact: privacy@fryndo.com. Postal address: Kolkata, West Bengal, India. Privacy questions go to that address and are answered by a person, not a form.

Everything below is either given by you during onboarding, produced by using the app, or needed to deliver a message to your phone. We do not buy data about you from anyone and we do not scrape your contacts.

• Matching. Interests, personality, lifestyle, goals, distance and age preference are combined into a compatibility score and used to rank your Discover feed.
• Running the service. Signing you in, showing your profile to the people it is meant for, delivering messages, placing calls, sending notifications you have switched on.
• Safety and integrity. Detecting fake accounts, reviewing reports, enforcing blocks, and keeping a removed account from simply coming back.
• Support. Answering you when you write in, which sometimes means looking at your account.
• Legal obligations. Responding to a valid legal order, and keeping the payment records tax law requires.

We do not sell personal data, we do not share it with advertisers, and we do not use your messages to train models.

Under the DPDP Act your data is processed on the basis of the consent you gave when you created the account and turned each permission on. Under the GDPR, where it applies:

Other users see your profile — photos, name, age, bio, interests, lifestyle answers, approximate distance and whether you are verified. They never see your phone number, your email address or your coordinates.

Behind the app, a small set of processors handle specific jobs under contract, and may only use the data for the job we hired them for:

We will also disclose data where the law genuinely requires it — a valid court order, or a credible threat to someone’s life. We do not hand over accounts on an informal request.

• While your account exists: your profile, matches and messages stay, because removing them would break the app you are using.
• When you ask to delete: the account closes immediately — signed out everywhere, profile hidden, no longer reachable by anyone — and the data behind it is erased 30 days later. Profile, photos, interests, likes, matches, conversations, messages, friend requests, notifications and device sessions all go, and the phone number is unlinked so it is free to use again.
• Why the 30 days: so a deletion made by mistake, in anger, or by someone who briefly had your phone can still be reversed. Nobody can see the account in that window, and you can end it early or cancel it by writing to us.
• Backups: encrypted restore points roll off on a 30-day cycle after the erasure. Nothing is read out of them, and after that window no copy remains.
• Safety reports:kept after deletion, without your profile attached. Erasing them would destroy the reporting user’s own record of what happened to them.
• Payment records: kept for the period tax law prescribes. They contain a transaction, not your dating activity.

• Access — ask for a copy of what we hold about you.
• Correction — most of it you can edit yourself in the app; write to us for the rest.
• Erasure — delete the account from the app or from this website, with no reason required. It closes at once and is erased 30 days later.
• Portability — ask for your profile and messages in a machine-readable file.
• Withdraw consent — turn off location or notifications in your device settings at any time; the app keeps working with less precision.
• Complain — to us first, and to the Data Protection Board of India (or your local supervisory authority) if we do not resolve it.

Traffic runs over TLS. Sessions are signed tokens bound to a device, so you can revoke one phone without touching the others, and every session is invalidated the moment an account is deleted. One-time codes are stored hashed with a short expiry and a hard attempt limit. Photos live in storage separate from the database. Access to production data is limited to the engineers who need it, and support only ever sees an account when you have asked us to look at it. No system is perfect; if a breach ever affects you we will tell you and the regulator, promptly and in plain language.

Fryndo is for adults aged 18 and over. We do not knowingly allow anyone younger, we ask for a date of birth during onboarding, and an account found to belong to a minor is removed without notice and without a refund. If you believe a minor is using Fryndo, write to safety@fryndo.com and we will act the same day.

When something material changes we update the date at the top and notify you in the app before it takes effect. Continuing to use Fryndo after that means the new version applies; if you would rather not, deletion is one screen away and closes the account immediately.